How it works

Extra information for the best people

Join to save

It's that easy

Purchase online or subscribe and control how often you receive your items. We'll flick you an email to confirm your order and payment.

Signed, Sealed, Delivered

I'M YOURS!

We'll pack your order using fresh full size ingredients, saving you time and money. Delivered straight to your door by some cool people.

Our recipe community

It's like a cult, but without all the bad weird stuff.

Follow us on Facebook, explore recipes submitted by others and share your own. We'll feature some of the community favourites for everyone to try.

What about provided recipes?

If you're running out of time or just want something quick, don't worry. Each week we'll release our own recipes for you to use.

The boring legal stuff

You made it this far

Shipping

Currently we only deliver in central Waikato. This includes Huntly, Hamilton, Cambridge, Te Awamutu, Morrinsville, Whatawhata and Ngaruawahia. If you're moving house you must change your address prior to cutoff.

Cancellation

We get it, things happen. Cancellations must be made 48 hours prior.

Refunds

Sorry but changing your mind just wont cut it. Chat to our lovely customer service team if you need help.

Reach out, dont be a stranger

Talk to our customer service team if you have any concerns or questions

Still Curious?

We're here to help :)

Don't panic, if payment bounces then you'll get an email notifying you with enough time before the order to update your payment details.

That's annoying, reach out to us support@ketekai.co.nz and we'll be able to help.

Definitely not. You can cancel or pause the subscription at any time, as well as skip whatever upcoming weeks you'd like.

After you order we will include your items as part of our bulk ordering which occurs two days before delivery. We get the freshest ingredients possible and ensure the highest handling standards across our entire supply (we're awesome like that).

We'll then pack your order and get it to your door asap. Then it's all on you, no pressure <3.

Each week our head of recipes, Kathrine Lynch of Busy Happy Kids crafts recipes built around the ingredients supplied that week as suggestions and ideas for people to use.

We also encourage everyone to create and share their own recipes and ideas with our community through social media so anyone can find new ideas to spice up their meals each week.

We'll supply you with all the core ingredients you need to cook meals each week. There may be some additional ingredients you want to use in your own recipes, or ingredients we assume you have in your kitchen used in Kathrine's recipe ideas.

Get In Touch

support@ketekai.co.nz

Reach out if you have any concerns, problems, suggestions or need a friend.