Don't panic, if payment bounces then you'll get an email notifying you with enough time before the order to update your payment details.

That's annoying, reach out to us support@ketekai.co.nz and we'll be able to help.

Definitely not. You can cancel or pause the subscription at any time, as well as skip whatever upcoming weeks you'd like.

After you order, we our operations team adds it to our bulk orders. Our fresh produce gets delivered on the day of your delivery and our team pack every order with love (we're awesome like that).

Then your order goes out for delivery with one of our delivery partners and gets delivered to your door asap. If you have last weeks chilly bag, make sure you leave them out before your delivery and our drivers will collect them. Then it's all on you, no pressure!.

Yes! Each week our recipe developers craft recipes built around the ingredients supplied that week that can either be used as suggestions or followed to the T!

We also encourage everyone to create and share their own recipes and ideas with our community through social media so anyone can find new ideas to spice up their meals each week.
You can join our facebook community here

We'll supply you with all the core ingredients you need to cook meals each week. There may be some additional ingredients that you can include as addons or if you want to spice up the recipe or make your own. We do assume you will have some ingredients in your kitchen, but we're working on a solution to help with this in the future.

Our cut-off for orders is Sunday at midnight each week. Your order will then be delivered the following Saturday.

*Cracks knuckles* Not only are we a local company working in the Waikato, we're working for the good of all kiwis. Our Kaupapa is all about providing accessible food for all and working towards ending hunger in Aotearoa by 2030. We're focused on building a new sustainable food system by working alongside communities to design and create systems that work for everyone. We also focus on providing food as affordable as we can, while sending as much food as possible (it doesn't fit in a box!) and paying our employees a living wage.

We believe that there is a better way to do business and we are looking to lead by example. We're definitely not perfect, and we aren't trying to be. We're just a couple passionate people working towards one big dream.